Hanna also had a previous stint heading up the brand’s customer quality and network development teams.
Leaving the commercial vehicles brand will be head of fleet Claire English, who is to take up an identical role at Audi, which is part of the VW Group, where she replaces James Buxton, who is leaving the company.
She has been in her current post for two years and bosses say she was ‘pivotal in introducing change and driving improvement in the fleet side of the business’.
Cian O’Brien, director of Volkswagen Commercial Vehicles, said: ‘These new appointments ensure that as a brand we are ready to look after our current customers as well as new groups we will attract in future with the launches of the Caravelle replacement, ID. Buzz and ID.Buzz Cargo, as well as the all-new Amarok.
‘For commercial vehicle customers in particular, sales and aftersales go hand in hand so it’s great to keep knowledge within the brand, while allowing individuals to develop their careers.
‘We are sorry to be losing James and Claire, but thank them for their valuable and long-lasting contributions and wish them all the best in their new roles.’
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Hanna and Allitt will take up their new positions from June 1, with English leaving on July 12. Her successor and a new head of planning and supply are currently being recruited.
Andrew Doyle, director of Audi UK, said: ‘We are delighted to welcome someone of Claire’s expertise to the team.
‘At a time when we begin to dramatically expand our line-up of fully electric e-tron models, Claire’s wealth of operational fleet knowledge and focus on customer experience will ensure that she is a very strong asset to the business, and our top management team.’